ChatGPT Basics for Business Leaders

ChatGPT is an advanced conversational Artificial Intelligence (AI) model developed by OpenAI. An AI model is a program or algorithm that utilizes a set of data that enables it to recognize certain patterns. ChatGPT is a Natural Language Processing (NLP) model that was developed to recognize and respond to natural language with human-like text, based on the input you give…

Continue ReadingChatGPT Basics for Business Leaders

Data Will Change Marketing in 2023. Here’s How.

Marketing programs have relied on data for a long time. When was the first time you heard the phrase “data driven marketing?” A long time ago I’ll bet. Business success is built on data. Data collection, use, management, and protection are all changing rapidly. And those changes will cause impacts that ripple throughout your business, but especially on your marketing…

Continue ReadingData Will Change Marketing in 2023. Here’s How.

Omnichannel vs Multichannel Marketing

People talk about Omnichannel versus Multichannel marketing, but there is a lot of inaccurate information being shared, so I thought I’d try to clarify things a bit. It sounds like an easy distinction to make, but the lines can get blurred if you are not from the marketing world. Both approaches refer to the complete (online and offline) marketing program,…

Continue ReadingOmnichannel vs Multichannel Marketing

Do You Want To Improve Audience Engagement?

If you're like most business leaders, you spend a lot of time or money creating content for your marketing program. But are you getting the results you want or need from that content? If you are not getting good engagement from your content, the tips in this blog may help. Of course, these are general tips and not specific to…

Continue ReadingDo You Want To Improve Audience Engagement?

Want Better ROI From Your Digital Marketing?

Have you started planning for your marketing in 2023 yet? I hope so, since it’s right around the corner.  And, by some accounts, 2023 is going to be a more difficult year for small and medium businesses than 2020, 2021, or 2022. There are predictions of a recession, ongoing inflation, and interest rate hikes that may extend well into next…

Continue ReadingWant Better ROI From Your Digital Marketing?

Using A CRM Can Improve Your Revenue

Are you using a Customer Relationship Management application (CRM) to enhance your sales and increase your revenue? CRMs are designed to automate the sales process, not just record it. If your CRM is not helping to refine your targeting, reduce manual effort, shorten your sales cycle, and increase your close rate, you might have the wrong CRM, or you may…

Continue ReadingUsing A CRM Can Improve Your Revenue

Are You Using The Right Metrics?

Marketing is one of the largest expenses, if not the largest expense, for small and mid-sized businesses, so it is not surprising that measurement of the outcomes is a topic of concern to the C-Suite. Many companies turn to their marketing departments – or marketing agencies – to provide some metrics to evaluate their marketing program’s success. There are some…

Continue ReadingAre You Using The Right Metrics?